Reservations
How do I make a reservation?
Reservations can be made online through our website or by contacting the tasting room directly. Please visit our website and contact the tasting room you are planning to visit.
Are walk-ins welcome?
Yes, walk-ins are welcome at HALL St. Helena Winery and HALL Palm Springs Tasting Room . Reservations are encouraged to ensure a comfortable seated tasting and personalized service, especially during peak travel seasons. If you are visiting HALL Rutherford, please make a reservation.
can we purchase wine by the glass?
Yes. Guests may purchase wine by the glass and stroll the property while enjoying panoramic vineyard views and our renowned contemporary art collection. It's a relaxed and sophisticated way to experience Napa Valley at your own pace.
are dogs allowed?
Yes, we love dogs! Well-behaved dogs are welcome. Please keep pets leashed at all times.
can i bring my children?
Guests must be 21+ to participate in tastings. Minors may be permitted in limited areas; please inquire in advance.
is there food available to purchase with my tasting?
Yes. Homemade pizzas are available Monday–Friday from 12:30–2:30pm. Guests visiting the Member’s Lounge may also purchase artisan snacks such as curated cheese and charcuterie boards, thoughtfully selected to complement our Napa Valley wines.
If I buy wine after a tasting, will my tasting be waived?
Tasting fees are not credited toward wine purchases. If you become a member during your visit, tasting fees may be refunded or partially credited depending on the experience enjoyed.
are all tastings ADA compliant?
Yes. Our St. Helena tasting room and Historic Bergfeld Building are ADA accessible, with elevators available for guest use. Braille is included on outdoor signage and art installations.
can we walk around the property after our tasting or tour?
Absolutely. Guests are welcome to relax and explore the property following their experience, capturing vineyard views, admiring art installations, and enjoying the serene atmosphere.
What is the best tasting experience to book if it is my first time visiting?
The HALL Signature Tour & Tasting is our most popular experience for first-time guests.
It includes:
• A walk through our state-of-the-art winery
• Insight into our award-winning Cabernet Sauvignon production
• A seated food and wine pairing in one of our elegant salons overlooking the vineyards
This is an immersive introduction to what makes HALL one of the best wineries to visit in Napa Valley.
how do i make a reservation?
Reservations can be made online through our website or by contacting the tasting room directly. Please visit our website and contact the tasting room you are planning to visit.
what if i need to change or cancel my reservation?
You may modify or cancel your reservation through your confirmation email or by contacting the tasting room directly. Advance notice is appreciated.
what is the difference between a tasting experience and a private experience?
Tasting experiences are curated, seated wine tastings for up to six guests, showcasing Napa Valley Cabernet Sauvignon and limited-production wines. Private Experiences are designed for larger groups or guests seeking a more exclusive and intimate tasting, with additional personalization and dedicated space.
Membership
how much does it cost to be a member?
There is no cost to join Membership. Quarterly allocations for 2-bottle Primary Colors members average $190, and 2-bottle Collection Club members average $400.
when will my wines ship throughout the year?
Club allocations typically ship in February, April, September, and November, weather permitting.
can i pick up my allocation from the winery?
Yes. Members may pick up allocations at any HALL Wines tasting room, as well as our partner locations across the portfolio, including Palm Springs.
how do i cancel my membership?
Reach out to our membership team, or cancel online by logging into your account and navigating to "Wine Club Membership."
how do i use my complimentary tasting benefits?
When booking online, ensure you are logged in with the email associated with your membership. If you experience any issues, our team will gladly assist.
Shipping
where does hall wines ship?
Our wines are available for direct shipping within the United States. Due to compliance laws, we are unable to ship to the following states: AL, AR, DE, KY, LA, ME, MS, NJ, RI, UT. Please visit our Shipping page for more information. For additional details, please contact your local political representative or visit www.FreeTheGrapes.org.
do i need to be present when my wine is delivered?
All alcohol shipments require an adult (21+) signature. We recommend shipping to a business address, or if you will be unavailable for delivery, rerouting to a FedEx hold location for pickup at your convenience. Sign up for FedEx Delivery Manager to manage your wine delivery.
when will my order ship?
Most orders are shipped within 1-2 business days after processing. During extreme high or low temperatures, we may temporarily hold your order to protect it from damage in transit.